Reference

Clear legal terms for Indonesia accounts

At cabor88, we keep the legal side in one place so you can check what applies before you open an account.

Indonesia accessLocal law permitsData and consentAccount checks

How this policy works in practice

cabor88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal terms are written for Indonesia use, but they apply only where local law allows. If a rule in your area conflicts with our terms, the local rule takes priority for that point. We may ask for an extra check before we confirm access, update

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details, or reopen a blocked account, and we can pause service if the record does not match. We also keep consent logs, login history, and support messages so we can handle disputes in a traceable way. When you ask for the current terms, we send the
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active version for your account. The wallet rails we commonly reference in support are DANA, OVO, GoPay, and QRIS, but handling still follows the rule set that applies to your location.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to send legal questions

If you need a legal check, we keep three routes open: live chat, email, and WhatsApp.

Live chat Use live chat when you need a fast answer on terms, consent, or access. We can confirm what applies to your account, then point you to the right record or next step without asking you to repeat the full story.

Email Send a written request when you want a copy of current terms, a data-change request, or a record check. Email works well when you need a clear trail and attachments for verification.

WhatsApp Use WhatsApp for short policy questions after login, especially if you are on mobile. We answer within support hours, and we may move you to email if your request needs a document or a longer check.

DATA HANDLING

How we handle records and consent

We keep only the records we need for access, dispute handling, and account safety. That includes consent logs, login activity, and support messages tied to your account.

Data use

We use your contact details and login history to confirm access, answer disputes, and reduce fraud risk. We do not ask for more than we need, and we keep the record tied to the account that sent it.

Cookies

Cookies help us keep you signed in, remember your session, and spot odd browser changes. If you clear them, you may need to log in again, but your account record stays intact.

Account security

Use a private password, protect your one-time codes, and log out on shared devices. If we see a suspicious sign-in, we may ask for a fresh verification step before you can change sensitive details.

Retention

We keep support and access records only as long as needed for legal handling, dispute resolution, and audit checks. After that, we remove or archive them under our retention rules.

Changes

If your name, phone number, or email changes, send the update through support. We will compare the request with your current record, then confirm the change after verification.

Access copy

If you want a copy of the data tied to your account, ask support by email or chat. We will check identity, prepare the relevant record, and respond within the handling window.

Questions about legal access

These are the questions we see before an account is opened or updated. If your situation is unusual, send it through support and we will answer against the active terms, your account record, and the local rule that applies to you. When the answer depends on where you are, we say so directly instead of guessing.

No. Access is only available where local law allows it. If a rule does not permit your use, we will not open or continue the account for that location.

We keep the records needed for access, consent, support, and dispute handling, such as login history, contact details, and chat logs tied to your account. We do not keep unrelated personal details.

Send the request to support with the current and updated details. We verify the request against the account record first, then confirm the change once the match is clear.

Yes. Contact support by chat or email, ask for the account record you want, and we will check your identity before preparing the relevant file or summary for you.

Cookies only store session and browser state. They do not change your legal terms, but they may keep you signed in or remember the last device you used.

During 09:00 to 23:00 WIB, chat and WhatsApp requests usually get an early reply. Requests that need document checks or record matching can take longer, and we will say why.

Reply through the same support thread or email us from your account address. We will reopen the file, check the record again, and send the result in writing.

Clear legal terms for Indonesia accounts

Where to send legal questions

How we handle records and consent

Data use

Cookies

Account security

Retention

Changes

Access copy

Questions about legal access

01 Can I use cabor88 if local law does not allow it?

02 What legal data do you keep on my account?

03 How do I request a data change?

04 Can I ask for a copy of my records?

05 Do cookies change my legal settings?

06 How quickly do you answer policy requests?

07 Who do I contact if I disagree with a decision?

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