Reference

Privacy Policy for Indonesia Accounts

This page tells you what we collect, why we keep it, and how you can ask us to change or remove details tied to your account.

Account dataCookies and session logsDANA, OVO, GoPay, QRISSupport in English
cabor88 Privacy Policy for Indonesia Accounts
CONTACT PATHS

How to Reach Us Fast

If you want access to your stored details, a correction, or a question about consent, send it through the account page, WhatsApp, or email.

Email Send your request from the email linked to your account if you want a written trail. We use that thread to confirm identity, check stored data, and answer questions about corrections, access, or record removal.
WhatsApp Use WhatsApp when you need a quick check on a name, phone number, or cookie setting. We still confirm the account first, then point you to the exact step you need without asking for extra details.
Live Chat Open live chat from desktop or mobile if you want the policy explained while you stay signed in. Our privacy team replies from 09.00 to 23.00 WIB and can move the case into the right queue.
ACCOUNT SAFEGUARDS

How We Keep Your Details Safe

We keep the policy practical: collect less, store only what we need, and limit who can touch a record.

Data collected

We keep name, contact details, device type, login time, and payment references only when they are needed for your account. DANA, OVO, GoPay and QRIS references are stored for matching and audit checks, not for extra use.

Cookies

Cookies remember session state, language choice, and page settings so you do not repeat the same steps every time. If you clear them in Chrome, Safari, or Android WebView, the site may ask you to set preferences again.

Account security

We use password rules, session expiry, and device checks to keep account access tied to you. If a new phone or browser signs in, we may ask for a confirmation step before any privacy request is processed.

Retention

Support tickets, audit logs, and payment references stay only as long as they are needed for recordkeeping, dispute handling, or legal duties. After that period, the record is deleted or moved into protected archives.

Request changes

You can ask us to correct your name, phone number, email, or wallet reference from the account page. We verify the request, update the file, and send a confirmation once the change is complete.

Contact trail

Every privacy message is logged with date, time, and the agent who handled it, so we can answer follow-up questions without asking you to repeat the same details. That trail also helps us confirm when the case was closed.

Questions About Your Data Rights

These answers cover the privacy requests we hear most often from Indonesia accounts. If you need a correction, a copy of stored details, or a check on how we handled a request, contact us and we will look at the record tied to your account. We keep each answer tied to your own file, not to general site use.

It covers the account details we collect, how we use cookies, how we store support messages, and how we handle payment references. It also explains when you can ask us to correct or remove stored details.

We keep the details needed to manage your account, such as name, phone number, email, device type, and login record. If you send a privacy request, we may also store the message trail needed to prove the request was handled.

We keep those references only for matching, support, and audit checks. We do not use them for extra purposes, and we limit access to the staff who need them to confirm the record tied to your account.

Yes. Send the request from the account page, WhatsApp, or email, and we will verify ownership before we change anything. Once the update is done, we send you a confirmation message for your record.

Cookies stay only as long as they are needed for session state and saved preferences. Session logs and support records remain for the period needed for account control, audit checks, and legal duties, then they are removed or archived.

Yes. When local law does not allow access or a request, we will not process it in a way that breaks the rule. We explain the limit clearly and point you to the next allowed step.

Use email, WhatsApp, or live chat from 09.00 to 23.00 WIB. If you are on mobile, the same contact paths work, and we keep the reply focused on your own data and request history.